Decora Cabinets Reviews

Decora
Popularity:
#27  of 39 brands of cabinets

24% of customers recommend
2 of 5 stars 29 reviews with an average rating of 2
  • Very Satisfied
    7
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    19

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

Read more about Decora Cabinets

Read consumer reviews of other Cabinet brands

Write a review

123Next >>

Date created: Name:
Location: New Jersey
Model/Style: Gallaria door in Cruched Ice Pai

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Decora"
I bought Decora cabinets for my kitchen five years ago. The paint was so smooth and all doors finished nicely. I was a happy customer. This year I added tall pantry to my kitchen and no surprised the pantry had same color and finish as same as my existing kitchen. It blended very well with old cabinets. In another word --> The cabinets I bought five years ago just like new one even I have been use it for five years already. Very happy with Decora Cabinets. The Best Quality!


Date created: Name:
Location: New Hampshire
Model/Style: White Painted Shaker

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Avoid Decora"
I purchased Decora ultra white painted cabinets from the Home Depot. I was open to other brands of cabinets but the sales/designer steered me towards Decora. Saying how great and beautiful these cabinets are. I made a mistake. The purchase took, as expected, 6-8 weeks to arrive. The shipping boxes came in near perfect condition for their sizes. Great!, I thought. As I started to open the boxes to install the cabinets, I started to notice some unsightly finish issues. The finish issue was with most of my upper cabinets and panels which are poorly sprayed. The sides of the cabinets at the frame where the doors attach to that is exposed and highly visible have barely any paint on them. They are stand alone cabinets and not connected to another so it matters. As I continue, I see damage that must have occurred in the factory because I had a 1 inch chip in the painted plywood veneer and I couldn't find the paint flake in the sealed undamaged shipping box. Ok, contacted Home Depot for replacements. No problem extremely nice and understanding. 1st reorder took 5 weeks to get do to the Christmas holiday. That reorder came damaged and a bow in one of the cabinets. Ok that sucks. 2nd reorder took 3 weeks to get, damaged, finish issues again with no paint. It's like they spray the front and doors twice and the over spray is good enough for the sides. I do not think they even prime the cabinet prior to paint. Called the store and she asked if I'd like a company representative come out to my home. Of course I would! Both Home Depot and the Rep came and he acknowledged all the imperfections, photographed and pleaded with me to give him one more chance to get it right. He said he'll send out a furniture refinisher to refinish the NOT SO BAD cabinets and the other rough spots. Refinisher!! they are brand new I said this is unreal. Another 3 weeks pass and 1 cabinet came from the 3rd reorder and its worse than all of them! And the best of all there are 2 inspection bar codes on top and 1 is a green color with a name (obviously a I can't see it from my home supervisor sticker). With all the damage, poor quality finish and defective cabinets (bows and crowns) I've requested a full refund and waiting to hear back. Over helpfulness and understanding at the retailer quickly turned south, they clammed up, and circled the wagons. 19 weeks without a kitchen is absurd and totally unacceptable. In all fairness and an honest review I feel the cabinet itself is very well made pending no defects but the quality of the finish can only be compared to a back yard paint job on a Mercedes Benz, zero quality control and careless craftsmanship. Something is wrong at the plant in Jasper, ID. and they should be ashamed.


Date created: Name:
Location: Palm Beach Gardens, FL
Model/Style: Flat panel solid wood doors

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"A builders own home"
I recently had the high end Decora brand cabinets installed in my home. As a builder that see many products and that builds high end luxury homes I'm very happy with the modern flat panel solid wood floors and paint finishes. I have had them for a year how amd is holding up very good and never had an issue. The drawers all work great and doors too. I continue to recommend To my clients and all have been happy.



Date created: Name:
Location: CO
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Top $$$ for junk"
Bought $25k worth of Decora cabinets a year ago. From the moment they came out of the box they looked cheap, flimsy and thin. The dealer convinced me they were well made - showed me how well the box was constructed. Maybe they're well made boxes but the appearance is what people see... and it looks cheap. Most manufactures try to make cheap stuff look expensive. Decora makes expensive stuff look cheap. A year later and I'm still replacing doors, getting adjustments, and still dissatisfied. At last count, twenty-four doors have been reordered with many of them on their third or fourth attempt to get an undamaged one. The dealer, the regional representative, and Decora Inc have been totally unresponsive. Buyer beware! This company makes junk.


Date created: Name:
Location: Richmond Va
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Kitchen cabinetry"
Damaged cabinets, not fully painted, panels cracked and damaged! Would never use this company again or recommend to anyone else.


Date created: Name:
Location: littleton ma
Model/Style: Prescott

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Cracks, splits"
Bought new kitchen cabinets, Decora Prescott, off-white. They are not one year old, do not have heavy use, and they are showing cracks or splits where the cabinets come together. First it was one under the sink, then more appeared. Do not buy these. What a rip off and more.


Date created: Name:
Location: WA
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Incompetent Morons and Liars!"
Decora Cabinetry is a sham of a company robbing the public of their hard earned money. We purchased Decora Cabinetry and were told they had a 4 -5 week lead time. During our design process their designers were incompetent and despite providing numerous examples of the style of vent hood we wanted took weeks to finally get it right. During this time we explicitly asked them to not delay our order while this was going on, we even offered to use a separate purchase order. Despite being assured that the remainder of our order would not be delayed we have now found out they delayed it anyway, 5 weeks!!! They have completely blown our remodel schedule costing us thousands. When asked why our order was pushed back so far they told us there were "higher priority" orders that had come in after ours.


Date created: Name:
Location: Illinois
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Terrible Construction"
The construction quality of these cabinets is terrible. The bottoms of two cabinets were not flat and had a crown in the center (center of bottom was higher than each side). The front frame of another cabinet was not connected properly. The middle vertical portion was bowed out which now causes the cabinet door to bang in the middle even though there are rubber bumpers at the top and bottom of the door. The corner braces of another cabinet were not glued/nailed properly and were either not connected at their locations or were barely connected. The cabinets were painted white and I had to return countless trim items because of the bad paint job. I am a detailed person but I am only pointing out the obvious items. I never thought I would have to inspect the cabinet construction before installation. I will never buy a MasterBrand cabinet again as evidenced by terrible construction and quality control.


Date created: Name:
Location: NJ
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Cracked door and drawer fronts"
In one year we have replaced 3 drawer fronts and 1 door front because they cracked at the seam. Just received the latest drawer front replacement and now a drawer slider track fell off. Just really bad craftsmanship. The kitchen place we went to no longer sells Decora and were told to deal directly with the Decora rep. $25,000 for junk! Angry and disappointed.


Date created: Name:
Location: Langlois,Or
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"No quality assurance what so ever"
Thirty percent of all supplied cabinets were damaged. The level of packaging and protection is abysmal. The replacements took weeks and were damaged. It's been a catalog of problems that has meant my installation has taken over 3 months. The latest problem is that the replacement doors are a different paint color to the originals. Maybe it has been so long that the originals have darkened due to oxidation? The actual cabinets are OK but nothing special. We have painted cabinets and they are constructed of ply and maple.

123Next >>