Consumer Reviews of Designers' Choice Cabinets

Popularity:
#32  of 39 brands of cabinets

22% of customers recommend
2 of 5 stars 22 reviews with an average rating of 2
  • Very Satisfied
    4
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    16

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: OrlandoFL
Model/Style: Shaker

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Horrible!"
Having issues with the cabinets and they won't talk to me because I'm the end user. Poor quality and over priced.


Date created: Name:
Location: Buffalo, NY
Model/Style: Designer shaker

Satisfaction Rating:

4 of 5 stars Somewhat Satisfied - 4 out of 5

Review:
"Confused by the many terrible reviews... We like our new cabinets!"
After seeing the reviews on this website, my husband and I were concerned about ordering this brand of cabinets. We are finishing our basement and installing a full wet bar, so we did not want to “overbuy” and install custom cabinets. This area of our home will be used for barware and entertaining, so it won’t get the heavier demands of a primary kitchen. Designers Choice are not custom cabinetry, although you have plenty of options to pick pieces that fit your design choices, resulting in a semi-custom look. Given that we could afford custom cabinetry, my husband and I contacted our contractor prior to installation to ask his opinion on brands. He’s not a salesman, nor is he affiliated with the company. He basically said all cabinetry in this price range us very comparable and the biggest factor in functionality will be in the way it is installed. If the many reviewers had inexperienced installers, or installed their own cabinetry with little experience without properly adjusting hinges, of course things won’t work properly. These cabinets are extremely affordable, and for the price point you are getting dovetailed drawer boxes, plywood cabinet boxes, soft close hinges... we were actually surprised at how nice they are given the price! There are many door styles and colors to choose, which steered us to this brand over our kitchen store’s other brands. My advice to cabinet shoppers... pick a reputable kitchen design store that will help you understand what you are purchasing, educate yourself on the difference between custom and stock cabinetry, and hire a reputable installer. You will save yourself a lot of headaches! You always run the risk of damage when having kitchen cabinets delivered to you, and there can always be defects due to the nature of wood, but a reputable store will help you navigate those problems and remedy them appropriately. We were very pleased with this purchase (which as early 2018), And so far have no complaints.


Date created: Name:
Location: lafayette louisiana

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Nothing but junk"
I was told by Acadiana kitchen and bath(remodeler) these were high end cabinets and paid an average of $1,000.00 per cabinet,( I know the remodeler rip me off) what I got was very low end cabinets. Nails sticking out, corner braces made out of plastic, missing glue in some areas, ends not sanded, nail holes barely filled, not even 1/2 inch plywood, the units are filled with knot holes filled with putty, side panels delaminating. They do not return calls and if you do get someone to answer their phone they say "we can't talk to you. only to contractors"(customer service Tosh Smith)(sales rep Jimmy Fables never returned call) Wish I could post the photos. their cabinets are junk



Date created: Name:
Model/Style: Thermofoil

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Thermofoil"
These cabinets are total crap! No wonder they only have 5 year warranty!


Date created: Name:
Location: Alexandria, VA
Model/Style: Choice Aspen Shaker

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Misrepresentation Choice Cabinets in Ohio - Buyer Beware!"
We ordered Choice Cabinets in June 2017. The selection we chose was a shaker style cabinet and it was suppose to be Aspen White. It should have been a nice crisp, bright white, not at all what we got. We have called "Choice" CEO and Wood Wurth Group. We are still disputing the color. and quality of the cabinet! We have cabinets on the top and bottom and they are variations of white! We are a military family and they did not do right by us! Will never recommend "GraniTech in Springfield, VA either. The owner of GraniTech and CEO of Choice have alot to be desired! Terrible cabinets, unprofessional staff and lazy owners' and CEO. GraniTech used cabinets from other brands and used a outside vendor aside from Choice Cabinet and Wood Wurth Group to paint the cabinets which explains all the variations in color! Terrible really that a company can do such deceitful misinformation and sell as top quality cabinets which they are not!


Date created: Name:
Location: Eustis, FL
Model/Style: Clemson

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Drawer box"
I will start by saying I love the color and paint job on my cabinets. My disappointment is in the drawer boxes. Even though the drawer fronts are 11-12 inches high, the actual boxes are only 6 inches deep. The drawer openings will accommodate 8 in boxes so not sure why. In this bathroom I was particularly concerned about storage, so it's why I noticed.


Date created: Name:
Location: florida
Model/Style: Painted Shaker Euro

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Kitchen designerD"
When I started with this company they had better quality cabinets. They use cheaper hinges and hardware now so it's almost impossible to adjust doors and drawers desirably. Their quality control is nil and I was not happy at all with the last kitchen I ordered. Doors and drawers were a nightmare to align. Quality control seems to have been lost.


Date created: Name:
Location: lake mary fl

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Run, terrible company!"
One year later and my kitchen cabinets are still not finished. Poor quality and workmanship! Poor customer service! Over 5 failed "fixes" by designers choice each one taking six to eight weeks in between. Contractor who recommended and even made a drive an hour to get to showroom works for them as salesman. Last install after more replacements suggested that we shouldn't even bother to change because we've lived with them like this for a year!?! So in what will be year number two I will be contacting my attorney!


Date created: Name:
Location: Essex County, NJ

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Terrible"
Do not purchase. Went to local showroom requesting a different brand but was convinced to buy this "quality cabinet". Drawers on vanity never worked properly. Contractor attempted to fix them but one year later still not working. Door are extremely thin and cheap in quality. Overall, a poor quality cabinet. I would love to rip these 1 year old cabinets out and start again. Please do not purchase these cabinets!


Date created: Name:
Location: south hutchinson island
Model/Style: Cabinetry

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Robert st. van design enterprise"
Took a dealership in 2015 -- so far so good -- no issues on six kitchens completed and no problems with their staff - they pick up the phone and get it done! Their customer attention is reliable and I have no issues with this Florida based company.

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