Consumer Reviews of HomeCrest Cabinets

Popularity:
#25  of 39 brands of cabinets

27% of customers recommend
2 of 5 stars 37 reviews with an average rating of 2
  • Very Satisfied
    9
  • Somewhat Satisfied
    1
  • Neutral
    1
  • Somewhat Unsatisfied
    5
  • Very Unsatisfied
    21

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Rochester,NY
Model/Style: Arbor

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Very happy"
I just installed my new Homecrest Cabinets and we love them. We choose the Arbor Maple with upgrade of plywood boxes. The doors are soft close and the drawers solid wood with also a soft close. This is a cabinet line that offers particleboard construction or all wood construction. The up charge for all wood construction was $475.00 for the entire kitchen! The cabinets have a lifetime warranty and all the moving parts. Best purchase I have ever made!


Date created: Name:
Location: Montana

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Absolute junk for the price we paid"
Let's just say it simple, "expensive Garbage". Will never purchase again. The dealer was weird, rather creepy, like crooked creepy. Had a corner cabinet fall apart on me. Would be better quality if I just built my own cabinets myself next time


Date created: Name:
Location: michaellevin1111@gmail.com

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Itís not the cabinets"
We bought Homecrest cabinets from Allure design. The order was shipped incorrectly, took forever to get it straight. Now we are missing trim, shelves. Homecrest has very terrible customer service. Wonít assist homeowners. Only deal with dealer. The dealer is a crook. Cabinets look great but not complete. Make sure you donít use Allure design and buy other cabinets. Trust a consumer.



Date created: Name:
Location: Southern, New Jersey
Model/Style: Home crest builder's standard ca

Satisfaction Rating:

3 of 5 stars Neutral - 3 out of 5

Review:
"Fairly good but would not purchase again."
Purchased a new home in 1986 with these builder's standard cabinets. House has 15 cabinets in kitchen and 7 in (2.5) baths + dressing area of MBR. A few minor problems; 1) self closing (spring enclosed) hinges failed on 6 cabinets 2) drawer bottoms/slides broken on 2 actively utilized drawers 3) surface finish faded (even on cabinets not exposed to sunlight) 4) weak undercabinet structure below kitchen sink. Fairly good for current lifetime (over 27+ years). Biggest drawback is pathetic support by Home Crest. Impossible to buy their spare parts. I simply must make my own repairs and improvise by hunting down similar parts from other sources. Overall, quality is about 70% [out of 100%]. As these things are a twice in a lifetime type of purchase, I'd avoid this company.


Date created: Name:
Location: massachusetts

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Simple junk"
Warning do not buy these cabinets are junk!


Date created: Name:
Location: SC

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Terrible customer service"
Very unhelpful and poor quality cabinets


Date created: Name:
Location: Fort Branch, IN

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Mine Are Fine"
I only have these in a half bath. I had Aristrocraft when our house was built & hated them from before we moved in. My Home Crest are sturdy, no problems with the hinges, drawers, or finish. I like them & definitely would consider them in our next bathroom remodel-our son's bath, now a guest room bath.


Date created: Name:
Location: Rochester,ny

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Very Happy"
I love Homecrest cabinets and we have had them for 12 years now. This is a brand that offers particle board construction and offers all wood construction as a slight upgrade. I can see from alot of posts here that there was an issue of hinges breaking. I had no issue with our local dealer. They just mailed them to out to our house.


Date created: Name:

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Kitchen Dealer"
We are a Kitchen dealer of Homecrest Cabinets for over 40 years. This has been a cabinet line that has transformed from apartment grade cabinets to offering all wood construction, wood doors & drawer fronts, dovetail drawer with a soft close mechanism, soft close hinges, and they can customize just about anything needed. The cabinet line now also offers a lifetime warranty on the cabinetry and moving parts. The biggest issue we have seen was the hinges made many years ago had a plastic part inside that malfunctioned over time. The hinge has a lifetime warranty and free replacement hinges can be mailed. You need to know if you have a full overlay hinge (door covers most of the face frame of cabinet)or standard overlay (roughly 1" of space around door on face frame). I hope this helps as with any product it comes down to the dealer that sells the product to back up any issues or warranty on the product. Typically the manufacturer needs you to work with a local dealer. If you don't know your local dealer call Homecrest direct at 1-574-535- 9300 and they can help you out.


Date created: Name:
Location: New Castle Pa
Model/Style: Cherry

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Poor Quality with no customer service"
Very disappointed. The cherry cabinets arrived in rough shape. A poor quality finish. They told me that they are oversanded at the manufacturer as they are used to working with harder oak. They "touched up my whole kitchen". 1/2 the preinstalled hinges are the wrong type with an open hole at the top, slide with use when installed on rt side. Half of them are broken. There are no manufacturer stamps, no way to find them. The local business went out of business. I contacted Homecrest several times regarding replacing 2 slides that are broken. They are difficult to get a reply. They told me they shipped them Fed Ex, never happened. Contacted them again and they said "Sorry our mistake, can't help you, contact the manufacturer" Poor customer service after a substantial investment. This was a large project, big kitchen. So disappointed, wish I had not used this poor quality product with even worse customer service.

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