Consumer Reviews of Kabinart Cabinets

Popularity:
#28  of 39 brands of cabinets

23% of customers recommend
2 of 5 stars 17 reviews with an average rating of 2
  • Very Satisfied
    4
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    11

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: ILLINOIS

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Do not buy!"
Took 9 months for Kabinart to figure out how to make our cabinets properly and get them to us not broken. They sent a cabinet missing a door, a cabinet taped together with blue tape. I couldn't even tell you how many deliveries we had with damaged products. The delivery people were at our house so many times one guy asked if we sold cabinet, told him nope Kabinart just cant figure out how to make a product properly.


Date created: Name:
Location: littleton, NC

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Kabinart problems"
Delivery took seven weeks which I could handle if they were not sent to us with bad finish on some cabinets (rough finish), nicked up doors and drawer fronts, drawer slides very poorly mounted at rear of slide. The factory Rep. blamed it on this winters weather but now that I see these reviews I can see that they just make excuses. I have bought and installed better cabinets from Home Depot and lowes right off the shelf. Will never use this company again!


Date created: Name:
Location: PA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Terrible Experience"
Kabinart has been nothing but a complete disaster. After we paid, no timeline on shipping and the sales rep has been terrible at giving any sort of response. We are really in between a rock and a hard place with as our appliances were ordered specifically for the Kabinart collection. This company only cares about taking orders and not giving any thought or care to customer service. Furthermore, our Kitchen designer who regularly purchases from Kabinart has also not been ale to get any response from the rep. or anyone else in the company. Do not order cabinets from this company. I am currently now looking for new appliances and working with my kitchen design company to cancel the order. Obviously we do not want to cancel and this is a hug inconvenience but we are left without any options. The only reason this company gets 1 star is because 0 stars isn't an option. There are lots of great companies out there, this is not one of them. Look elsewhere unless you want to be completely ripped off and walked over.



Date created: Name:
Location: Chicago, IL

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Stay Away from this company"
We ordered cabinets through Hobo and the rep suggested we go with Kabinart, our first choice was Haas cabinets. We were told what great work this company does so we decided to take a chance. We ordered the cabinets in September, that arrived 6 weeks later, our island cabinets were the wrong color and the Hobo rep placed the wrong order so we were missing a 9 inch cabinet, we were not able to have Thanksgiving at our house since we had no kitchen, and now are looking at no Christmas since Kabinart has said they will not stop production to make us a 9 inch cabinet so we can at least have the counters and appliances put in. We are to the point where we just want to return all of there products since they obviously do not care about there customers. What should have took only 6 weeks at most, has taken now 12 plus weeks.....hopefully when we rcv the products nothing is damaged and the right color because this company doesn't believe in making things right ASAP.


Date created: Name:
Location: Longport NJ
Model/Style: Lancaster Maple Starlite

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Avoid this company"
Cabinet quality very poor, delivery very slow and they do not correct obvious problems. Ordered 25 cabinets in December 2016 they arrived Feb 7th and 7 of the cabinets had obvious problems. A week later the Kabinart factory rep looked at the cabinets and told the factory that the 7 cabinets should be replaced. The replacement cabinets did not arrive until the first week of April and the had the exact same problems as the original cabinets. Three had bowed sides and the 4 corner cabinets hardware rubbed against the cabinet doors. The factory rep was not available so Kabinart was contacted directly. A week late the responded "that that is the way they make their cabinets and they are proud of their quality. I would avoid this product.


Date created: Name:
Location: Hatfield, PA
Model/Style: Arts and Crafts

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Disappointing service"
Wished I had found this feedback site before signing my contract. Just finishing an entire kitchen redo using Kabinart white Arts and Crafts cabinets. Most of my complaints have to do with the delivery of order. Original delivery came with the wrong color cabinets, then had to wait another 6 weeks for the correct color delivery. Contractor didn't order enough trim molding for upper cabinets - waited another 4-5 weeks for additional trim to arrive. Cabinet inserts have never arrived - lazy susan, tray cabinet drawer, sliding drawers for pantry cabinets. Quality of the cabinets and the paint seems fine but now that I'm reading all of the posts below am very worried about the hinges reported below. Very frustrating when you've spent so much money for your dream kitchen. With all of the delivery issues, have never been sure if the problem originated with the contractor or the supplier - guessing the supplier is responsible for most of the problem


Date created: Name:
Location: Lansdale, Pa
Model/Style: Sherwood

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Very Happy."
From start to finish. The Factory Outlet Remodel Store did a great job from measure to install. They were just installed..... The finishes are beautiful and strong hardware. I was worried about delivery, but they all came in perfect. Couldn't ask for a better product. Kabinart's 10year warranty also was very appealing.


Date created: Name:
Location: North Wales, PA
Model/Style: Arts & Craft Cabinets

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Kabinart Arts and Craft Kitchen cabinets"
Our contractor had Kabinart Kitchen Cabinets in their selection for their kitchen remodel. We selected the Arts and Craft style. When the cabinets came one set was damaged and had to be returned. Three overhead cabinet doors had obvious defects in the paint had had to be returned. Another defect in the sink cabinet that wasn't caught until after installation. We spent a lot of money on a kitchen remodel and in our opinion these cabinets didn't make the cut. We are very dissatisfied with the cabinets.


Date created: Name:
Location: Philadelphia

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Kabinart kitchen a perfect fit"
We ordered in 2011. For the money, this was a perfect fit for us. They are all wood cabinets for an affordable price. We did have an issue with the center panels showing a discoloration at a certain time of year, but they do go back. Apparently certain lines will stain the center piece before making the door but for the money we wanted to spend we love our new kitchen. My kitchen looks expensive!


Date created: Name:
Location: St. Louis, MO

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Slow to deliver, Damaged product, slow to respond!"
If you expect your cabinets to come in undamaged, if you expect a fast turnaround of the replacement cabinets, you better buy another line. Kabinart is unresponsive and has very little concern for the customer and their needs. It would appear that there is very little if any quality control of what they are delivering. I was told the cabinets would be shipped in 3-4 weeks of placing the order. It was 9 weeks later before I received the cabinets. When I did receive the cabinets 3 of the 15 cabinets ordered were damaged. It has taken at least 20 days for the replacement cabinets to be shipped and I still do not have them. It's ridiculous! I will never purchase Kabinart cabinets again.

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