Kemper Cabinets Reviews

Popularity:
#29  of 39 brands of cabinets

21% of customers recommend
2 of 5 stars 14 reviews with an average rating of 2
  • Very Satisfied
    2
  • Somewhat Satisfied
    1
  • Neutral
    0
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    8

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: New York
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Horrible quality for a USA made cabinet"
I am a builder and used Kemper cabinets on a new house I was building and all I can say is that these are the worst cabinets ever. I use Chinese cabinets sometimes for lower end jobs and the quality of the Chinese product is better than Kemper, I had to actually asked them if they changed there production to China. All of the top braces come un-glued which made them rack and go out of level, 2 doors were made out of square, there were 15 staples that were not set properly that were sticking out in plain sight on the inside, the columns that were next to the refrigerator and stove had no bracing in the inside so they buckled and the paint cracked, all the crown they sent me was warped and really gave my very experienced carpenter a hard time, door adjustments were so bad there was not one door that I did not have to adjust, there were many more problems don't have room to list them all. So I called the rep and did not want to help to fix problems in any reasonable way, just a horrible experience. If you don't want to get Chinese cabinets that are made in the USA, Then stay away from Kemper or any Masterbrand cabinets!


Date created: Name:
Location: Cleveland, OH
Model/Style: Justin

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Wish I selected another brand"
I chose Kemper over Kraftmaid (made here in Cleveland), because I liked the option for a Shaker style with a softer design (Justin). Big mistake....they arrived with many doors warped, and most of the soft close hinges and drawers do not work. Also my drawer unit has one drawer out of alignment by about 1/4". Very unsastified with my selection and the cabinet providers support. They are turfing everything to the installer when it is obvious it is a manufacturer issue.


Date created: Name:
Location: Cleveland, OH
Model/Style: Justin

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Wish I selected another brand"
I chose Kemper over Kraftmaid (made here in Cleveland), because I liked the option for a Shaker style with a softer design (Justin). Big mistake....they arrived with many doors warped, and most of the soft close hinges and drawers do not work. Also my drawer unit has one drawer out of alignment by about 1/4". Very unsatisfied with my selection and the cabinet providers support. They are turfing everything to the installer when it is obvious it is a manufacturer issue.



Date created: Name:
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Don't buy Kemper"
Ima 27 year old professional remodeler who has hung upwards of 30 kitchens. 12 of those kitchens were solo. And Kemper cabinets were pitched to my clients by a local supplier. First things first don't buy them do not spend upwards of 25-60 grand on cabinets that are built poorly. I have never had to fight styles to align so much in my life. And the amount of unsquare boxes are just awful. Would never recommend putting Kemper cabinets in anyone's home. Bottom line they are junk.


Date created: Name:
Location: Michigan
Model/Style: Cabinets

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Poor quality"
Poor quality, the Staples that hold face on cupboards are all sticking out, Kemper cabinets could care less now that they have their money. My advice would be to stay away from this shady company, they know exactly what kind of product they pass off to customer and hope customer won't notice poor quality of work, save your money and buy from one of the box stores.


Date created: Name:
Location: Long Island, NY
Model/Style: Kitchen

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Over weight- cabinets"
This review is to state that women like Jaclyn & Theresa should spread the weight of their dishes out more evenly in the cabinets. Both descriptions in their reviews are facts for over loading the cabinet. Try using some common sense ladies! If the cabinet part is still connected to the wall and the rest is not.... you had to much weight in them! The cabinet did it's job by trying to hold on to the wall! BTW, flake board is wood. It saves a lot of trees.


Date created: Name:
Location: Dallas, TX
Model/Style: Butler

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Please read before purchasing"
I am making it my duty to get the word out the best I can. Our cabinets are very shoddy and flimsy. They cost $25,000 for the kitchen and we've had to send several cabinets back because of split wood, peeling paint, warped doors, out of square (almost all) cabinets, etc. I could not be more disappointed in the brand, Masterbrand, and the people that sold them as a quality product, ProSource of Dallas. These cabinets were purchased to go in a remodeled house that will cost $750k. It's taken close to two months to get the replacement cabinets back and even then I was told by several reputable installers that these are no more than 5-year cabinets. We chose to buy these from ProSource. At first, I didn't hold ProSource responsible but now after being treated so shabbily by them when we persisted, I feel like they're in bed with the manufacturer to provide low quality at a high price, which you don't know about until you've gotten them delivered. In the contract we signed it stated particle board, even though we insisted the cabinets be solid plywood. So, that's our bad, but regardless of having the "special" particle board, the whole cabinet is poorly constructed. I don't know where it states in the contract that they can send you a less than acceptable product. So, my cautionary tale is that not only are the cabinets very low quality and you will be sending some back for replacement, they company advertises a great brand when a cardboard box has better stability. This is not a spite review, I promise. I wish I'd read other reviews before the purchase but I thought both dealer and manufacturer were reputable.


Date created: Name:
Location: beverly hills, MI
Model/Style: Provencial

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Do not buy this product"
I have the parchment finish with coffee glaze. The glaze is peeling off. Dealer said the warranty is only for the hardware such as hinges, etc., not for the finish. They do not honor their lifetime warranty.


Date created: Name:
Location: Oceanside, NY
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Highly Recommended"
I love my Kemper cabinets. They are well made and have tons of space. Kemper's customer service is incredible. I have a few small issues when the cabinets were first installed, but Kemper resolved all issues immediately! I highly recommend.


Date created: Name:
Location: Rockford, Mi
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Look out"
We had Kemper cabinets that was installed 6 years ago in a new home. Yesterday the full bank of the upper cabinet came crashing down missing by inches. Anchor bolts still in wall. Looking at the wood left on the bolts its not wood holding the cabinets up but press wood not safe.

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