Timberlake Cabinets Reviews

Popularity:
#40  of 40 brands of cabinets

4% of customers recommend
1.5 of 5 stars 41 reviews with an average rating of 1.5
  • Very Satisfied
    2
  • Somewhat Satisfied
    0
  • Neutral
    2
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    36

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Woodstock GA
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Unsatisfied"
They never measured and came out with the wrong size drawer for my bathroom. Do not answer telephone messages or email.


Date created: Name:
Location: Alabama
Model/Style: Tahoe

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Bathroom cabinety - Poor quality"
Received cabinets from a reseller for Timberlake. The cabinets had a glazing finish that was very uneven, one drawer was missing the glazing altogether. The order had missing shelves that were never provided; the hinges on cabinets doors had stripped screws so doors could not be aligned. The cabinet base doors has (present tense) protruding hinges, so the doors do not close flush. Alignment issues with drawers and doors. Overall very unsatisfied with quality. The customer support is courteous, but not helpful. The cabinets are in warranty, but nothing is being done to fix issue. This is because of the middle man. So the business that purchased the cabinetry from Timberlake and sold it to the consumer does not intermediate for you, you are out of luck in getting any support from manufacturer.


Date created: Name:
Location: North Fort Myers
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"6 months later and still no replacement"
Bought a brand new DR Horton villa in Nov/18. We found a broken cupboard that was to be replaced by Timberlake. They have sent service in 3 times.... It is still not replaced and have promised by May 17! Do you think 6 months should be enough time!?



Date created: Name:
Location: Castle Rock CO
Model/Style: Sonoma linen

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Awful quality"
We haven't moved into our brand new home and the cabinet doors are already peeling in the corners. The drawers are all damaged, the wood is cracked, the bottoms of the drawers are curved before we have put any silverware in them. The paint is not even, I can see strokes were they might have touched them up so our kitchen is looking cheap and used even before I have started cooking. I am unsure how I will clean the wood around the handles without peeling the paint. The doors are made of cheap material, when closing them the center panel shakes, we are going to have to caulk them so they don't fall a part.


Date created: Name:
Location: Indiana
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Worst customer service and quality control"
We received damaged cabinets directly from Timberlake. The inside of the drawers were damaged. You can't say that happened in shipping! Along with that, drawer panels were damaged, doors were damaged and cabinets had split. It's taken several weeks to get what we needed replaced and they send the wrong parts! Still waiting! Costumer service from supervisors are only apologetic with no compensation. Never will we order from them and will advise all our friends and family against them as well.


Date created: Name:
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Broken"
Obviously builders are looking for the cheapest product so as to increase their profits. Well they found what they were looking for in this garbage.


Date created: Name:
Location: Aldie, VA
Model/Style: Sierra Vista Maple - Espresso

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Split or shifting of inner panel"
I chose the highest level from my builder. Within six months, one of the doors have peeled off paint. Most of other doors/drawers have inner panel shifted or moved, so the unpainted area shows up. I was so mad and upset... I didn't pay extra $$$$$ for this quality with the highest level the builder offers...


Date created: Name:
Location: Georgia
Model/Style: Scottsdale Maple

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Timberlake cabinets are not good buy"
Another unhappy customer. My cabinet drawer is broken pieces already within 2 years. Builders must be getting a huge discount. They are miserable quality. I don't think this company last long. They might have to change their company name. I will check reviews before I change all my cabinets to other brand. Do not buy! Timberlake cabinets! You will regret! Very soon within 2 years ask your builder about cabinet company.


Date created: Name:
Location: FL
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Customer Service is Terrible"
I sent in a warranty through our builder to have our cabinets fixed. Timberlake called and scheduled an appointment with us, verified our appointment 3 days prior and then didn't show up! When the builder contacted them they told them that the appointment was scheduled for later in the month without informing the homeowners. This warranty has taken now 5 months to correct which is BS. Customer service is Terrible!


Date created: Name:
Location: CA
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Worst money ever spent"
These cabinets are horrible. We paid thousands of dollars to upgrade our kitchen and within months the cabinets were splitting. They warped and pulled away from the walls, cracked and split on the seams and almost dissolved. Where ever your finger touches peels and chips, hard to clean . I pulled one of my drawers out and it fell apart, opened a cabinet and the door split, not down the middle but where the cabinet fits together. Apparently it's 4 pieces that are pieces together for each door. Don't waste you time or money.

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