Wellborn Cabinets Reviews

Wellborn
Popularity:
#15  of 40 brands of cabinets

45% of customers recommend
3 of 5 stars 96 reviews with an average rating of 3
  • Very Satisfied
    42
  • Somewhat Satisfied
    2
  • Neutral
    2
  • Somewhat Unsatisfied
    5
  • Very Unsatisfied
    45

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Southeastern USA
Model/Style: Glacier White

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Poor quality and customer support"
The quality here is disappointing. My cabinets have been in use 4 months and the paint is already peeling off. It seems like a very poor quality layer of paint. The customer service in the main office is poor. They won't provide me with enough paint to repair the problem areas. I will instmiss ad have to buy new fronts. The drawer mechanism in a kitchen drawer is also failing already. My dealer said they won't replace damaged parts, they operate with a 10% type of holdback allowance for replacing damaged items. If you exceed the 10% cost in damage, even though the damage is from the factory or your dealers installation, either you or the dealer has to pay for the replacements. I also have a cracked drawer front and very poor quality bathroom mirror. It's a shame, I thought these would be long term cabinets. We tried to buy American made.....maybe would have been better off with the cheap overseas stuff?


Date created: Name:
Location: Florida
Model/Style: Built in microwave/oven

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Finish on white cabinet crackling"
In less than one year, paint on cabinet started crackling a lot. Rep is blaming GE built in microwave/oven, which vents from the bottom. Both boards above and below unit are crackled on the entire board. Company will not stand behind product. I don't want it replaced... just Fixed. Sand it down and apply a fresh coat of paint or send me the paint and I will fix. Terrible customer service! Don't stand behind their products.


Date created: Name:
Location: Georgia
Model/Style: ?

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Not an upgrade"
The contractor told me that he uses Wellborn because they are an upgrade over standard kitchen cabinets. I haven't found that to be true. The finish stains easily and the body is very sturdy. The drawers are not very deep so we have to put things in sideways so the drawer will close. Also, the drawers can jammed very easily. So far no major problems, but it's only been about 8 months.



Date created: Name:
Location: asheville nc
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"General contractor/ kitchen renovations and installations"
i recently needed to install a wellborn closet system, For the installation I needed to customize a couple of pieces due to the older home floor plan. I contacted wellborn's customer service to inquire about the availability of a drill bit and template to use to remake holes for the cam locks. They were very helpful , in fact, I could not have asked for better service. they had what i needed and shipped it to me the next day so that i could have it in time for the install. the closet went together great, and the homeowner is very excited about using her new closet, which by the way is the size of a whole bedroom. steve monahan


Date created: Name:
Location: Jasper, Ga
Model/Style: Select, Premier, Estate

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Wellborn Cabinets = High Quality"
Wellborn is a high quality family owned company. When buying Wellborn you are not a number you are a real person that they will take care of. A lot of clients confuse Wellborn with Wellborn Forest. 2 completely different companies. Great prices for the high quality you receive. Also deliveries are accurate and on time. I highly suggest buying Wellborn.


Date created: Name:
Location: 29575
Model/Style: Hancock

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Laundry"
We're very happy with the Hancock MDF cabinets we had installed in our laundry. We selected dove gray and glacier white finishes. The finish feels smooth to the touch and very durable. Most importantly, the wife is still very happy with the cabinets after a year's worth of wear and tear.


Date created: Name:
Location: St. Petersburg, FL
Model/Style: All

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"As a dealer - I would never use them!"
I am a Kitchen Designer and I would never in a million years choose to use Wellborn for my clients. Their spec book and ordering process is atrocious! They also do not take responsibility for errors. You have to pay in to a "savings" acct of a sort and when something goes wrong, the money is pulled from their. In other words, the dealer pays for it!


Date created: Name:
Location: nj
Model/Style: Cabinets

Satisfaction Rating:

3 of 5 stars Neutral - 3 out of 5

Review:
"Question about ivory cabinets with blue streaks"
What series of ivory colored cabinets did you buy? I see you are complaining about blue streaks coming through.....


Date created: Name:
Location: Sharpsburg, Georgia
Model/Style: Office

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Cabinet to narrow"
I am very disappointed in these office cabinets! They are to shallow to hold hanging file folders! I had to remove label tabs!! Also had to remove rack system. Now I have expandable legal file folders, and they slouch backwards if the drawer is not full, so I can't read the labels now either, but at least the drawer closes. My upper cabinets are to narrow, so I can't put portfolio folders in there. They only hold paper (11 and 1/4"). Very, Very, Very disappointed! My sales person rented a building to sell the cabinets, and bought a whole wall of cabinets and discovered the same issue, (surprise!). He was very disappointed himself, and doesn't sell them anymore.


Date created: Name:
Model/Style: THERMAFOIL

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Hate them"
I purchased thermafoil cabinets years ago and hate them. They are peeling off and worse, are irreplaceable. I have to redo my entire kitchen and while I only need a couple doors and drawer fronts, it will be so expensive to replace all the drawers and cabinets. These cabinets were not cheap but feel cheap now.

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