Consumer Reviews of Wellborn Cabinets

Popularity:
#12  of 39 brands of cabinets

47% of customers recommend
3 of 5 stars 86 reviews with an average rating of 3
  • Very Satisfied
    39
  • Somewhat Satisfied
    2
  • Neutral
    1
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    40

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Orlando, Fl.
Model/Style: Light oak

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"My new Wellborn cabinets"
I saw your family on the Huckabee show. First of all I was impressed that you run a Christian company. I know God has truly blessed you because you treat your employees with respect & extra benefits' like day care & exercise room. If your employees are happy they will work that much harder, I know from experience. I said this to say that mold was found in my kitchen and the company who did the work from start to finish had to remove all my cabinets . Consequently, I was able to pick out new cabinets & the company brought me samples to pick from. I am very happy with my new cabinets and much more so knowing that a Christian company made them. I will be passing this word onto all my friends. Thank you so much for your Christian testimony. God will bless you.


Date created: Name:
Location: WISCONSIN
Model/Style: White

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Very unsatisfied"
I have a large kitchen with 60 cabinet doors from Wellborn. The cabinets were white when I bought them and now they are yellow... The rest of the paint and woodwork around them is still white. They look terrible! My builder said the company wouldn't do anything about it....


Date created: Name:
Location: NY

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Buyer Beware"
The cabinets are beautiful however buyer beware on off-white cabinets. Blue stains started coming through. Had several replaced. Now Wellborn is saying is is a user issue and not their paint however neighbors with the same cabinets who cook very frequently never have blue streaks. Several other neighbors who built like myself in 2015 or after got the blue streaks and now the supplier is claiming it is not their issue. Note: Cabinets purchased prior 2015 in off-white are not having these issues.



Date created: Name:
Location: Worcester, MA
Model/Style: Plantation maple

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Revised review"
I am revising my previous review of Wellborn. I contacted them and they responded well to my complaints. I am pleased that all ended well. Also, their representatives were on top of things throughout, and they kept me informed all through the process.


Date created: Name:
Location: Worcester, MA
Model/Style: Plantation Maple

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Do Not Buy These Cabinets"
We bought these cabinets in 2011. They are supposed to have a 10 yr. warranty. We cannot get the designer to do anything and we cant get a dealer because we did not buy them from a dealer, our designer bought them. I will file with Consumer Protection Agency and ago Alabama gov as suggested. All these people are telling the truth. Something needs to be done. I am not going to give up. Made in America, what a joke!


Date created: Name:
Location: OH

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Buyer beware!"
Built a new home (March, 2018) and installed espresso colored Wellborn cabinets. Edges of doors and drawers looked to have a dull residue on them. Were told it was due to the grain of the wood and would not replace any of the door fronts. Extremely dissatisfied. Poor quality. No customer service. Looks like we are stuck with these shoddy cabinets. Grrrrr.


Date created: Name:
Location: VA
Model/Style: Imperial style

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"White Laminate"
We bought our home in 1998 with Imperial style white laminated cabinets. With in few years lamination start peeling. We fixed with taped and sometime with glue. It start getting very bad now. After talking to my nephew he work for Wellborn cabinets competitor. They warranty their product for lifetime for delamination. I contacted Wellborn and I was told that our hold only one year warranty. What kind of company is this that make cheap product that last only one year. I would certainly not recommend this company to anyone for their cabinets needs.


Date created: Name:
Location: Orchard Park, NY

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Not satified"
We did a complete remodel 1 year ago. The cabinets horizontal interior surfaces have already started to bubble up due to the press board deteriorating because of poor moisture resistance. We got the white painted exterior finish, and the finish in some of the high-use areas (like the garbage can cabinet) has started to wear off. The hinges are high quality, European style. The drawer slides and drawer sides seem to be high quality as well. The design of the cabinets do not make use of space well, and there is way too much wasted space in our kitchen due to the design of the cabinets. There are better quality cabinets out there at similar price, but if I was to do it again with Wellborne, I would definitely spring for all plywood construction


Date created: Name:

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Wellborn Cabinets"
Great service from Wellborn Cabinets! I am a property manager for houses in Florida. An older cabinet door was damaged by hurricane Irma in one of our houses. Dawn, the company service rep helped me immediately with identification of the product, color and is sending the new door within 2 weeks. I thought this would be like finding a needle in a haystack, but what a surprise. This company is awesome and so nice.


Date created: Name:
Location: United States

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Very dissatisfied"
Had totally new $75k kitchen installed last spring (2014). Bought gorgeous Wellborn cabinets, approx $20k worth. As winter approached, we began to notice on the front panels of five doors an edge with no stain along the inset front panel bordering the trim pieces. These were a full 1/8" and were very obvious. The contractor's installation was not the issue. The contractor contacted the distributor who contacted Wellborn. Wellborn says they "have a tolerance" and ours are within that tolerance. I'm confident that there's not one person at Wellborn who would accept what we're seeing in their own home. The distributor and the contractor are going to try to do a repair with stain. I'm not optimistic. Anyone considering Wellborn as a supplier of their kitchen cabinets should really be wary of Wellborn's poor response to our problem and all the other problems mentioned in these reviews. I would suggest avoiding Wellborn all together. Anyone who would like me to email a photo, just let me know.

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