Thermador Stoves Reviews

50% of customers recommend
3 of 5 stars 2 reviews with an average rating of 3
  • Very Satisfied
    1
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    1

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Date created: Name:
Location: OR
Model/Style: PRD486JDGU/03

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"BIG Mistake"
In fall, 2013 we remodeled our kitchen around either Wolf/Sub-zero or Thermador appliances (top of the line commercial 48Ē duel fuel, duel oven, range and built in refrigerator). We chose Thermador although Iím embarrassed to admit we went with the best salesmen. What a terrible mistake. Initially we were pleased with the range. It sure looks good in our awesome kitchen! A year later while preparing Christmas dinner for a houseful of guests the two ovens when used simultaneously, would not come to the desired temperature. We were forced to use one oven at a time. Later we discovered even using one oven it would not come to the desired temperature and purchased two independent temperature gauges. The Thermador temperature gauge is consistently 25 to 75 degrees greater than the temperature inside the ovens. So far, we have contacted Thermador NO customer service 5 times and hired their recommended technicians every time over the past several years. We have contributed more than $1,000 to our local independent appliance contractor community (on Thermadorís recommendations) and still no resolution to the problems with the range. One contractor recommended we have our electrical service inspected, which we did. No problems with our electrical service! Judging from the concern of Thermadorís NO customer service we can only conclude they are exiting the appliance business and could not care less about the problems with their products. I only wish I had read the other customer reviews before we purchased Thermador. We give Thermador the lowest possible rating in all their products and services.


Date created: Name:
Location: New York City
Model/Style: Stoves

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Great gas stove"
I love the five burner gas stove. It looks great, and the burners are so responsive and easy to control. They can be set really high, and also work well on a very low simmer. The broiler is nice and hot. I bought this stove on my sister's recommendation, and I would recommend it to anyone who really likes to cook.