Consumer Reviews of Lily Ann Cabinets

Popularity:
#9  of 39 brands of cabinets

53% of customers recommend
3.5 of 5 stars 71 reviews with an average rating of 3.5
  • Very Satisfied
    35
  • Somewhat Satisfied
    3
  • Neutral
    3
  • Somewhat Unsatisfied
    7
  • Very Unsatisfied
    23

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

Read reviews of other Cabinet brands

Write a review

12345678Next >>

Date created: Name:
Location: NY
Model/Style: Shaker

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Poor Communication"
The quality of the cabinets are good and thats it. Instructions leave out information and parts in the hardware bag are random. Bought the two of the same cabinets and screws were all different. I just used my own. Poor communication with reps, no one calls you back unless you call several times.


Date created: Name:

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Product and Service"
I looked quite a while before deciding on Lily Ann Cabinets. I am extremely pleased with my choice. The cabinets are high quality wood and easily assembled. The service is superb. My emails were answered within hours and my phone calls were answered by a helpful salesperson. I had a problem that was my fault, and they went out of their way to solve it. Lily Ann Cabinets takes great pride in their work. I would wholeheartedly recommend them.


Date created: Name:
Location: detroit
Model/Style: Kitchen cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Kitchen cabinets"
I highly recommend Lily Ann Cabinets. Cabinets are of good solid construction. perfect kitchen cabinets. normal prices great work.



Date created: Name:
Location: Ruffin, SC

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Kitchen and Vanity Cabinets"
I have used Lily Ann Cabinets in several different colors and styles now for at least 7 years. They are very professional with orders, shipments and replacement parts. Don Klein is our sales rep. and he is very polite and helpful with our orders. He is always there if we have any questions or concerns. The cabinets are made of high quality wood and the finish is perfect. It is also great that you can go through their website and pick out different things to put inside the cabinets and drawers. I would refer Lily Ann Cabinets to anyone.


Date created: Name:
Location: Ann Arbor Michigan
Model/Style: York Saddle

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Excellent service"
Excellent service. They had great choices of cabinets and the sales person Don was very pleasant and knowledgeable and drew our kitchen designs in no time. The quality of the cabinets is superb and the price was very reasonable. I am enjoying this kitchen every day and glad that I went to Lily Ann cabinets. I will very highly recommend this place.


Date created: Name:
Location: Austin, MN
Model/Style: White Shaker Elite

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Beautiful, well built cabinets"
I needed cabinets fairly quickly and shopping the local home improvement stores left me less than pleased. The quality of the quick ship items was not at all what I was looking for. I found Lily Ann online, liked the look and reviews of their product and ordered some samples. While a small sample doesn't give you a full idea what you'll get, combined with the reviews and online photos I chose to go with them. I didn't use a representative but I cannot stress how important it is to be in your space and measure, measure, measure. I drew on walls, floors, etc. The ordering process was very easy, the delivery was only a couple of weeks and everything was well marked. I don't love the assembly process but in order to stay in budget it's necessary. These are great cabinets. Solid, plywood inside, not MDF cheap, soft close doors and drawers and they look beautiful. Without question I would use them again.


Date created: Name:
Location: Crystal River, Florida
Model/Style: Colorado White Shaker

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Disappointing Quality and Service"
Decent quality vs big box stores bare cabinet pricing. Wonderful soft close AND easy to install hinges. No documentation available to troubleshoot drawers that won't close. Beware, 8/10 cabinets we ordered had issues: delamination, poor exterior paint coverage and measurement discrepancies, which result in hard to assemble cabinets or cracked face plates. Horribly out of date, lacking AND incomplete assembly instructions and videos. Sadly, www shows negative feedback referencing assembly instructions, that the company has apparently avoided addressing, for years. Free layouts are not "free" if you realize salespeople get a commission. Thus, if you're interested in a current trend of minimal layout, shelves on top and not cabinets there is low incentive for anyone to design a minimalist layout. Strange items for other customers were delivered to our house,


Date created: Name:
Location: Texas
Model/Style: Charleston Saddle

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Highly recommend"
Had a great salesman. Randy. Never ordered cabinets or put them together before. Randy was a huge help. After delivery there was a delay in opening and putting cabinets together. Had a problem with one and parts were replaced immediately. We struggled with 3 cabinets that did not go together easily but made it through. One thing I would change to make easier is more videos for assembly. We had many questions. We have castle look. There are extra steps so cabinets open without banging doors. End caps. Dishwasher on end. Crown molding. Don't understand bad reviews. Everyone was very helpful. Thank you.


Date created: Name:
Location: Kingston, WA
Model/Style: Bristol Chocolate

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Love Lily Ann"
For all the DIY home improvement enthusiasts that also want to save big $$. This my second order with Lily Ann Cabinets and again so happy with our shipment today. The service has always been excellent and I've worked with Chuck with both orders. Although you do have to assemble on your own for maximum savings, I believe there is the option to pay for full assembly before shipping which is still minimal. However, the cabinets are very easy to assemble on your own and you can save over 70% over HD prices (even with shipping included). We still love the kitchen cabinets we purchased 4 years ago. Can't wait to see this bathroom completed!


Date created: Name:
Location: Jersey Shore
Model/Style: ShakerEspresso

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Go for it! Great cabinets!"
I was nervous putting myself on the line! Could I build these cabinets? The answer is yes! They are a beautiful product and packed perfectly so they arrive in perfect condition. I watched the videos found on the website, but YouTube has quite a few more. There are paper instructions included with each cabinet as well. A sturdy table is good, but the floor works just as well. I did use old towels as mats - sometimes I added too much glue and it oozed out, but damp rags will wipe excess glue off easily. The money I saved allowed me to upgrade my lighting and save for a vacation. The designer I worked with was fabulous and so very patient! I changed my order several times and he never complained. These cabinets were recommended by a friend and I would also recommend them. Thank you Lily Ann!

12345678Next >>