Wellborn Cabinets Reviews

Wellborn
Popularity:
#14  of 41 brands of cabinets

45% of customers recommend
3 of 5 stars 100 reviews with an average rating of 3
  • Very Satisfied
    43
  • Somewhat Satisfied
    2
  • Neutral
    2
  • Somewhat Unsatisfied
    8
  • Very Unsatisfied
    45

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Mentor OH
Model/Style: Cabinets

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Kitchen cabinets"
Very poor-quality control. My installer had to order and replace 4 cabinet doors. They also had to order a skin for the side of one of the cabinets because it looked so bad. I have 4 other doors I am stuck with that are poorly sanded and very rough in spots. One of the pantries slide out shelves looked so bad my installer paid to have it replaced. I would think twice before buying any more of these cabinets from Wellborn. They seem to be made well but the stain on them was not done well.


Date created: Name:
Location: Georgia
Model/Style: Prairie Maple

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"So disappointed"
We remodeled an older home as were told Wellborn cabinets were the way to go. Nothing has impressed me with these cabinets yet. The soft close is great but the finish is not well done and is already coming g off on some of my doors. Some of my doors are bowed and doors ding easily. Maybe the stained cabinets are better but I would never recommend painted.


Date created: Name:
Location: Frederick MD
Model/Style: Trestle Select

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Think twice"
I purchased a complete kitchen from Wellborn and had issues with damaged cabinets from the factory. One of the cabinets was substituted for a different cabinet because Wellborn did not want to pay high tariffs for items received from china. All sales literature published in hard copy and on their website shows the cabinet I purchased, but they felt it was appropriate to substitute the cabinet with another to save the company money. I thought this was a family owned company. I'm glad they care more about their family then mine. The customer service is only there to abide the companies best interest. Not the customers, think twice before you use this company.



Date created: Name:
Location: Scott's Lumber, Sioux Falls SD
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Cabinet designer"
Wellborn Cabinetry has been a fantastic cabinet manufacturer to work with. They make sure to send all of their dealers to their plant to make sure they have the information needed to successfully sell their product. Their customer service is wonderful; I never have to wait more than an hour to get an answer. What my clients and I really like about Wellborn is their lead time, which is 3.5 - 4 weeks on the majority of their doors & finishes. The market I'm in is very competitive for cabinetry, and Wellborn has been able to offer a superior product at a price that can beat most of my competitors. My clients and I would recommend Wellborn cabinetry in a heartbeat!!


Date created: Name:
Location: Southeastern USA
Model/Style: Glacier White

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Poor quality and customer support"
The quality here is disappointing. My cabinets have been in use 4 months and the paint is already peeling off. It seems like a very poor quality layer of paint. The customer service in the main office is poor. They won't provide me with enough paint to repair the problem areas. I will instmiss ad have to buy new fronts. The drawer mechanism in a kitchen drawer is also failing already. My dealer said they won't replace damaged parts, they operate with a 10% type of holdback allowance for replacing damaged items. If you exceed the 10% cost in damage, even though the damage is from the factory or your dealers installation, either you or the dealer has to pay for the replacements. I also have a cracked drawer front and very poor quality bathroom mirror. It's a shame, I thought these would be long term cabinets. We tried to buy American made.....maybe would have been better off with the cheap overseas stuff?


Date created: Name:
Location: Florida
Model/Style: Built in microwave/oven

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Finish on white cabinet crackling"
In less than one year, paint on cabinet started crackling a lot. Rep is blaming GE built in microwave/oven, which vents from the bottom. Both boards above and below unit are crackled on the entire board. Company will not stand behind product. I don't want it replaced... just Fixed. Sand it down and apply a fresh coat of paint or send me the paint and I will fix. Terrible customer service! Don't stand behind their products.


Date created: Name:
Location: Georgia
Model/Style: ?

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Not an upgrade"
The contractor told me that he uses Wellborn because they are an upgrade over standard kitchen cabinets. I haven't found that to be true. The finish stains easily and the body is very sturdy. The drawers are not very deep so we have to put things in sideways so the drawer will close. Also, the drawers can jammed very easily. So far no major problems, but it's only been about 8 months.


Date created: Name:
Location: asheville nc
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"General contractor/ kitchen renovations and installations"
i recently needed to install a wellborn closet system, For the installation I needed to customize a couple of pieces due to the older home floor plan. I contacted wellborn's customer service to inquire about the availability of a drill bit and template to use to remake holes for the cam locks. They were very helpful , in fact, I could not have asked for better service. they had what i needed and shipped it to me the next day so that i could have it in time for the install. the closet went together great, and the homeowner is very excited about using her new closet, which by the way is the size of a whole bedroom. steve monahan


Date created: Name:
Location: Jasper, Ga
Model/Style: Select, Premier, Estate

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Wellborn Cabinets = High Quality"
Wellborn is a high quality family owned company. When buying Wellborn you are not a number you are a real person that they will take care of. A lot of clients confuse Wellborn with Wellborn Forest. 2 completely different companies. Great prices for the high quality you receive. Also deliveries are accurate and on time. I highly suggest buying Wellborn.


Date created: Name:
Location: 29575
Model/Style: Hancock

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Laundry"
We're very happy with the Hancock MDF cabinets we had installed in our laundry. We selected dove gray and glacier white finishes. The finish feels smooth to the touch and very durable. Most importantly, the wife is still very happy with the cabinets after a year's worth of wear and tear.


Date created: Name:
Location: St. Petersburg, FL
Model/Style: All

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"As a dealer - I would never use them!"
I am a Kitchen Designer and I would never in a million years choose to use Wellborn for my clients. Their spec book and ordering process is atrocious! They also do not take responsibility for errors. You have to pay in to a "savings" acct of a sort and when something goes wrong, the money is pulled from their. In other words, the dealer pays for it!


Date created: Name:
Location: nj
Model/Style: Cabinets

Satisfaction Rating:

3 of 5 stars Neutral - 3 out of 5

Review:
"Question about ivory cabinets with blue streaks"
What series of ivory colored cabinets did you buy? I see you are complaining about blue streaks coming through.....


Date created: Name:
Location: Sharpsburg, Georgia
Model/Style: Office

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Cabinet to narrow"
I am very disappointed in these office cabinets! They are to shallow to hold hanging file folders! I had to remove label tabs!! Also had to remove rack system. Now I have expandable legal file folders, and they slouch backwards if the drawer is not full, so I can't read the labels now either, but at least the drawer closes. My upper cabinets are to narrow, so I can't put portfolio folders in there. They only hold paper (11 and 1/4"). Very, Very, Very disappointed! My sales person rented a building to sell the cabinets, and bought a whole wall of cabinets and discovered the same issue, (surprise!). He was very disappointed himself, and doesn't sell them anymore.


Date created: Name:
Model/Style: THERMAFOIL

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Hate them"
I purchased thermafoil cabinets years ago and hate them. They are peeling off and worse, are irreplaceable. I have to redo my entire kitchen and while I only need a couple doors and drawer fronts, it will be so expensive to replace all the drawers and cabinets. These cabinets were not cheap but feel cheap now.


Date created: Name:
Location: Orlando, Fl.
Model/Style: Light oak

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"My new Wellborn cabinets"
I saw your family on the Huckabee show. First of all I was impressed that you run a Christian company. I know God has truly blessed you because you treat your employees with respect & extra benefits' like day care & exercise room. If your employees are happy they will work that much harder, I know from experience. I said this to say that mold was found in my kitchen and the company who did the work from start to finish had to remove all my cabinets . Consequently, I was able to pick out new cabinets & the company brought me samples to pick from. I am very happy with my new cabinets and much more so knowing that a Christian company made them. I will be passing this word onto all my friends. Thank you so much for your Christian testimony. God will bless you.


Date created: Name:
Location: WISCONSIN
Model/Style: White

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Very unsatisfied"
I have a large kitchen with 60 cabinet doors from Wellborn. The cabinets were white when I bought them and now they are yellow... The rest of the paint and woodwork around them is still white. They look terrible! My builder said the company wouldn't do anything about it....


Date created: Name:
Location: NY
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Buyer Beware"
The cabinets are beautiful however buyer beware on off-white cabinets. Blue stains started coming through. Had several replaced. Now Wellborn is saying is is a user issue and not their paint however neighbors with the same cabinets who cook very frequently never have blue streaks. Several other neighbors who built like myself in 2015 or after got the blue streaks and now the supplier is claiming it is not their issue. Note: Cabinets purchased prior 2015 in off-white are not having these issues.


Date created: Name:
Location: Worcester, MA
Model/Style: Plantation maple

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Revised review"
I am revising my previous review of Wellborn. I contacted them and they responded well to my complaints. I am pleased that all ended well. Also, their representatives were on top of things throughout, and they kept me informed all through the process.


Date created: Name:
Location: Worcester, MA
Model/Style: Plantation Maple

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Do Not Buy These Cabinets"
We bought these cabinets in 2011. They are supposed to have a 10 yr. warranty. We cannot get the designer to do anything and we cant get a dealer because we did not buy them from a dealer, our designer bought them. I will file with Consumer Protection Agency and ago Alabama gov as suggested. All these people are telling the truth. Something needs to be done. I am not going to give up. Made in America, what a joke!


Date created: Name:
Location: OH
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Buyer beware!"
Built a new home (March, 2018) and installed espresso colored Wellborn cabinets. Edges of doors and drawers looked to have a dull residue on them. Were told it was due to the grain of the wood and would not replace any of the door fronts. Extremely dissatisfied. Poor quality. No customer service. Looks like we are stuck with these shoddy cabinets. Grrrrr.

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