Lily Ann Cabinets Reviews

Popularity:
#6  of 41 brands of cabinets

58% of customers recommend
3.5 of 5 stars 82 reviews with an average rating of 3.5
  • Very Satisfied
    44
  • Somewhat Satisfied
    4
  • Neutral
    3
  • Somewhat Unsatisfied
    7
  • Very Unsatisfied
    24

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Lexington, KY
Model/Style: Summit Shaker

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Run Away!"
Run away from this company as fast as you can. Yes, they are cheap. NO, they are not good quality. Then there is problems with the company itself. 4 attempts to ship me unbroken parts and still failed. Reship many pieces that were missing. Assembly instructions do not match the product shipped. Assembly videos do not match the product shipped. Problem after problem getting it done. Waiting for shipment after shipment after shipment hoping to get the right parts that were not broken was absolutely miserable. Your sanity is worth the difference in cost with another company.


Date created: Name:
Location: The Villages Fl.
Model/Style: key largo

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Homeowner"
Bought cabinets for two bathrooms and am very pleased with the quality and ease of construction. Am going to re-do kitchen cabinets soon with this small family run company. Highly recommend this company!!


Date created: Name:
Location: Charlotte, NC
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"York Grey Cabinets"
We purchased the York Grey bathroom vanities as well as a 3 drawer kitchen base cabinet for our master bathroom. On top of our countertop we assembled two 24 inch wide wall cabinets stacked (a 36" tall and a 12" tall, both with glass doors. We finished the project with crown and baseboard molding and a few other trim pieces. The assembly was very straightforward and the quality of the cabinets is excellent. The quality of the Lily Ann cabinets is better than that of the more expensive cabinets we purchased 11 years ago from one of the big box stores. We would definitely purchase cabinets from Lily Ann again.



Date created: Name:
Location: North Port, Florida 34288
Model/Style: Madison Toffee

Satisfaction Rating:

4 of 5 stars Somewhat Satisfied - 4 out of 5

Review:
"Laundry room wall cabinets"
Extremely pleased with the quality of cabinets, professional service, quotations provided by Tania Meitner, quick , professional service provide by Johnny KuntZ, arranging shipment from Adrian, Mi to us in Florida, check them out, price and quality beats the big box stores hands down.


Date created: Name:
Location: Key West, Florida
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Llly Ann's Lennon Weast is a treasure"
Lily Ann has great products; all wood, soft closures, good pricing. But a great product is only as good as the support staff. Lennon Weast has helped me with 2 kitchens. His design input was invaluable. He had thoughts and ideas we hadn't considered that helped make the project much better. He oversaw the transaction from order through delivery and even after. We were very grateful that he was our contact person. Terrific customer service all around.


Date created: Name:
Location: Cudjoe Key Fl
Model/Style: Bristol Linen

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"One of the best companies I have ever worked with"
This is an amazing company to work with, had one cabinet that had the wrong door. Replaced it in a blink. Cabinets are amazingly well built and have the look of cabinets 4 times their price. Everyone that works there is polite, courteous, well versed in their products. I can't say enough good things about this company. Use them, you won't be sorry, and you will love their cabinets. Quality, Quality, Quality.


Date created: Name:
Location: Palmyra, IN
Model/Style: Madison Toffee

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Great price for quality cabinets"
Remodeling the kitchen at our new home. Cabinet sides are 7-ply plywood finished to match the cabinet fronts, which are hardwood. We removed a small separate pantry "closet". Replaced with a wall of pantry cabinets with a mix of fixed shelves and rolling shelves. This opened kitchen floor plan up so we could install a huge island of cabinets. Without the reasonable pricing from Lily Ann Cabinets, we couldn't afford the kitchen we dreamt of.


Date created: Name:
Location: Nashville, TN
Model/Style: Grey Shaker Elite

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Amazing customer service and cabinet quality!!"
RTA cabinets made me nervous because I have never put cabinets together but...the video online is great and it was a pretty simple process. Our cabinets arrived when we were told they would. My husband and I put them together and installed them. They are all wood and solid as a rock! Besides that, they are beautiful! They look better than our kitchen cabinets and are much better quality. Had I known about Lily Ann last year, I would be as in love with my kitchen as I am our master bathroom. I will be a customer again, anytime I need cabinets. I will suggest them to all my clients. I am blown away by the service, expedious order fulfillment, and quality.


Date created: Name:
Location: Jackson, MI
Model/Style: Bristol Linen

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Highly Recommend Lily Ann"
We couldn't be happier with our selection for our new build. Many compliments from the builder, contractor, family and friends. Excellent quality! Thank you Johnny Kuntz, from Lily Ann - fabulous job accommodating our needs!


Date created: Name:
Location: MN
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Basement Dry Bar and 2 Vanities"
Good Communication, Good Product, Good Experience.


Date created: Name:
Location: Ohio
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Love our Lily Ann Cabinets"
We wanted to write a review because we are so pleased with our Lily Ann cabinets. From the free samples, to the kitchen layout, 3D pictures and price list- once everything was chosen.. the process was not at all overwhelming. The cost for Lily Ann Cabinets beat every dealer we previously spoke with, including the big box stores. The personnel at Lily Ann Cabinets are knowledgeable, experienced and patient with questions and above all friendly. They were reachable by phone or email during the day and the delivery of our cabinets was by an employee, who was knowledgeable about the company's products and gave us good advice about installation. Our kitchen is beautiful and the cabinets are the star. Thank you


Date created: Name:
Location: NY
Model/Style: Shaker

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Poor Communication"
The quality of the cabinets are good and thats it. Instructions leave out information and parts in the hardware bag are random. Bought the two of the same cabinets and screws were all different. I just used my own. Poor communication with reps, no one calls you back unless you call several times.


Date created: Name:
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Product and Service"
I looked quite a while before deciding on Lily Ann Cabinets. I am extremely pleased with my choice. The cabinets are high quality wood and easily assembled. The service is superb. My emails were answered within hours and my phone calls were answered by a helpful salesperson. I had a problem that was my fault, and they went out of their way to solve it. Lily Ann Cabinets takes great pride in their work. I would wholeheartedly recommend them.


Date created: Name:
Location: detroit
Model/Style: Kitchen cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Kitchen cabinets"
I highly recommend Lily Ann Cabinets. Cabinets are of good solid construction. perfect kitchen cabinets. normal prices great work.


Date created: Name:
Location: Ruffin, SC
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Kitchen and Vanity Cabinets"
I have used Lily Ann Cabinets in several different colors and styles now for at least 7 years. They are very professional with orders, shipments and replacement parts. Don Klein is our sales rep. and he is very polite and helpful with our orders. He is always there if we have any questions or concerns. The cabinets are made of high quality wood and the finish is perfect. It is also great that you can go through their website and pick out different things to put inside the cabinets and drawers. I would refer Lily Ann Cabinets to anyone.


Date created: Name:
Location: Ann Arbor Michigan
Model/Style: York Saddle

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Excellent service"
Excellent service. They had great choices of cabinets and the sales person Don was very pleasant and knowledgeable and drew our kitchen designs in no time. The quality of the cabinets is superb and the price was very reasonable. I am enjoying this kitchen every day and glad that I went to Lily Ann cabinets. I will very highly recommend this place.


Date created: Name:
Location: Austin, MN
Model/Style: White Shaker Elite

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Beautiful, well built cabinets"
I needed cabinets fairly quickly and shopping the local home improvement stores left me less than pleased. The quality of the quick ship items was not at all what I was looking for. I found Lily Ann online, liked the look and reviews of their product and ordered some samples. While a small sample doesn't give you a full idea what you'll get, combined with the reviews and online photos I chose to go with them. I didn't use a representative but I cannot stress how important it is to be in your space and measure, measure, measure. I drew on walls, floors, etc. The ordering process was very easy, the delivery was only a couple of weeks and everything was well marked. I don't love the assembly process but in order to stay in budget it's necessary. These are great cabinets. Solid, plywood inside, not MDF cheap, soft close doors and drawers and they look beautiful. Without question I would use them again.


Date created: Name:
Location: Crystal River, Florida
Model/Style: Colorado White Shaker

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Disappointing Quality and Service"
Decent quality vs big box stores bare cabinet pricing. Wonderful soft close AND easy to install hinges. No documentation available to troubleshoot drawers that won't close. Beware, 8/10 cabinets we ordered had issues: delamination, poor exterior paint coverage and measurement discrepancies, which result in hard to assemble cabinets or cracked face plates. Horribly out of date, lacking AND incomplete assembly instructions and videos. Sadly, www shows negative feedback referencing assembly instructions, that the company has apparently avoided addressing, for years. Free layouts are not "free" if you realize salespeople get a commission. Thus, if you're interested in a current trend of minimal layout, shelves on top and not cabinets there is low incentive for anyone to design a minimalist layout. Strange items for other customers were delivered to our house,


Date created: Name:
Location: Texas
Model/Style: Charleston Saddle

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Highly recommend"
Had a great salesman. Randy. Never ordered cabinets or put them together before. Randy was a huge help. After delivery there was a delay in opening and putting cabinets together. Had a problem with one and parts were replaced immediately. We struggled with 3 cabinets that did not go together easily but made it through. One thing I would change to make easier is more videos for assembly. We had many questions. We have castle look. There are extra steps so cabinets open without banging doors. End caps. Dishwasher on end. Crown molding. Don't understand bad reviews. Everyone was very helpful. Thank you.


Date created: Name:
Location: Kingston, WA
Model/Style: Bristol Chocolate

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Love Lily Ann"
For all the DIY home improvement enthusiasts that also want to save big $$. This my second order with Lily Ann Cabinets and again so happy with our shipment today. The service has always been excellent and I've worked with Chuck with both orders. Although you do have to assemble on your own for maximum savings, I believe there is the option to pay for full assembly before shipping which is still minimal. However, the cabinets are very easy to assemble on your own and you can save over 70% over HD prices (even with shipping included). We still love the kitchen cabinets we purchased 4 years ago. Can't wait to see this bathroom completed!

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