Schuler Cabinets Reviews

Popularity:
#21  of 41 brands of cabinets

33% of customers recommend
2.5 of 5 stars 12 reviews with an average rating of 2.5
  • Very Satisfied
    4
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    7

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.

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Date created: Name:
Location: Clifton Park NY
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Great quality, no dissappointments"
I'm happy to give positive reviews for Schuler cabinetry. We were impressed with the quality of Schuler cabinets at Lowes. When reading some negative online reviews however, there was some reservation. Since Schuler had a stained finish we fell in love with and couldn't match elsewhere(Cappuccino with Burnt Sienna Glaze), we felt confident to go with our gut and purchase the cabinets. The delivery was great...all rec'd in one shipment(which was large), all undamaged and well packed.The Lowes designer was very helpful. We kept our original kitchen design, so it was easier. If we were to change the design, I would have paid the nominal fee to have the designer come on site to verify design. Lowes doesn't promote that this is possible, which I think is unfortunate. Loving the look and quality of my Schuler cabinetry, and definitely recommend.


Date created: Name:
Location: TN
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Love This Brand"
Surprised to see this many bad reviews. We purchased Schuler and spoke to several others that purchased Schuler prior to buying and all had an overall great experience. The Lowe's installer we used was great showing us how well built the cabinets are and Schuler is his favorite brand to install. I guess statistics showing most people comment when unhappy and few comment when happy is true. We had one cabinet damaged in transit, but it was replaced within three weeks. I find that very acceptable for a custom cabinet that had to be completely remade. The drawers and glides are very strong, holding my cast iron and heavy glassware with no issues. Finish is amazing and we love the interior accessories. We are extremely happy with our purchase and would recommend to anyone.


Date created: Name:
Location: Albuquerque, NM
Model/Style: Carmel/Maple

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"8 Years and Still Very Satisfied"
I have had Schuler cabinets in two bathrooms for 8 years now and I am still very satisfied with them. The finish is holding up well, the drawers still work like the day they were new, the doors have remained square and there have been no problems with wood cracking or seams/joints separating. After several custom product orders from the "box" stores, I have realized that many of the issues other reviewers cite, and I have also experienced, are due to the retailer, and not the manufacture. High employee turnover, multiple people working on your order, and a loading dock staffed with people who treat cabinets the same as pallets of lumber all contribute to errors, lost orders, poor customer service and damaged goods. If the store is well managed, you find a good sales person in the cabinet department, and ONLY work with that person, you will likely be satisfied with the purchase and these cabinets.



Date created: Name:
Location: Colorado Springs
Model/Style: Many

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Schuler - Avoid"
$50k worth of Schuler cabinets and 4/5 first boxes opened - trash. Extremely poor quality. No help/resolution from company.


Date created: Name:
Location: York, PA
Model/Style: Cabinets

Satisfaction Rating:

5 of 5 stars Very Satisfied - 5 out of 5

Review:
"Great cabinets"
After reading other post, I'm going to disagree with them. Everything worked out well for me.


Date created: Name:
Location: Port Saint Lucie, FL
Model/Style: Kitch Cabnets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Warning, worst ever"
Wrong colors delivered. Late delivery. Wrong products. It took forever to get the right products. I delivered almost $400 in returns for wrong product delivered. Sales people are untrained, and could care less. Go to a cornet store. Avoid this product, and Lowes Cabnet sales.


Date created: Name:
Location: California
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Worst Ever Color Match"
Please save your money, this has been one of the most horrific experiences in a kitchen remodel, color samples do not match cabinets. I would not ever consider purchasing Schuler cabinets again.


Date created: Name:
Location: Santa fe, nm
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"The worst ever color"
Color matched another color of cabinets, we ordered them 6 weeks later we get the cabinets labeled burned Siena glaze and the look orange. We have no luck on getting them remade. Worst ever experience for over 11k.


Date created: Name:
Location: Calgary, AB
Model/Style: Cabinets

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Onyx Maple Cabinets"
We purchased Schuler cabinets from lowes and had them installed Feb/March 2016. At first we were super happy with the look and all the new extras we purchased. We had perfectly good oak cabinets prior to the reno but looking at updating we decided to go for it and do a full reno. The onyx maple cabinets now have purple stains in the inside of the cabinets. Schuler is stating its water damage. Poor poor quality cabinets do not invest your money. We had the oak cabinets for 15years with no damage at all Schuler's will not even make it to the two year mark. Save your 28,000 and do not use this company


Date created: Name:
Location: Ontario,canada
Model/Style: Cappuccino oak

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"Terrible color match"
Attempting 4th try to match fridge panels to rest of cabinet color and now I hear schuler is pulling out of canada. Ordered cappuccino but getting dark coffee on ends. They are trying to scab a piece of sold wood onto end of cabinet to match. On the bright side I have a lot of 3/4 plywood to work with.


Date created: Name:
Location: Texas
Model/Style: Cabinets

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied - 2 out of 5

Review:
"Ditto the other review"
We started our order in January and as of May 6 th, we have had a delivery that had damage cabinets and the replacement came without doors, so far Lowe's and Schuler customer service has been dismal.


Date created: Name:
Location: MO
Model/Style: United States

Satisfaction Rating:

1 of 5 stars Very Unsatisfied - 1 out of 5

Review:
"The worst!"
I placed an order in December 2016 with Schuler custom cabinets at Lowes. It is now March 31st and I still have no kitchen. The first time my order arrived It had damaged cabinets, wrong sizes and worst yet the wrong color. I had to wait another 6 weeks to get the second order in and that was wrong too. The third time only part of the order came in and it to was wrong. I have called customer service 5 times now and left messages (nobody ever answers if you are on hold). They are the worst when it comes to production, craftsmanship and obviously horrible customer service.